Available for remote and onsite roles
Executive and Administrative Support

Your right hand.
Three steps ahead.

I do not wait to be told what needs doing. I spot it, handle it, and make sure it never becomes your problem. Executives trust me to manage their calendars, communications, and confidential information so they can focus on leading.

30%
Inbox backlog reduction
0
Double-bookings in 2 years
100+
Monthly records organised
10%
Reduction in missed deadlines
See My Work Download CV Get In Touch
✉ cokerfolu@gmail.com
🔗 linkedin.com/in/folucoker
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My Timezone
WAT – UTC+1
UK Overlap
Full business day
US East Overlap
Morning hours
Response Time
Within 24 hours
Based in Lagos, Nigeria. Available for onsite and hybrid roles in Lagos as well as remote opportunities worldwide.
About

The assistant who makes your operation actually run.

Folu Coker thinks three steps ahead so her boss never has to look back. She spots the risk inside the routine email. She builds systems that run cleanly without constant supervision. She manages relationships, protects time, and handles sensitive information with the kind of discretion that takes years to find in someone else.

Her communication is precise, her judgment is sound, and her goal is simple: her executive should never have to wonder whether something has been handled.

Background in English Language. Fluent in English and Yoruba. Available for onsite roles in Lagos and remote roles worldwide.

Folu Coker
My goal is that my executive never has to wonder whether something has been handled.
Why Executives Hire Me

What you actually gain.

🕐
Protects Your Time
I guard your calendar like it is revenue.

Every meeting request is evaluated, every conflict resolved before it reaches you, and every hour that does not need you is protected. Your time is the most valuable thing in the operation. I treat it that way.

📫
Keeps Communication Moving
No important email sits unanswered.

Inboxes get triaged. Responses get drafted. Follow-ups happen before anyone has to ask. Stakeholders hear back promptly and professionally. You are represented well at every touchpoint, even the ones you never see.

📋
Makes Sure Nothing Is Forgotten
Every meeting becomes action.

Action items get tracked. Deadlines get flagged before they are missed. Decisions made in meetings get documented and followed through. The things that fall through the cracks in most operations do not fall through mine.

Services

What I do and do well.

📅
Calendar and Schedule Management

Protecting your time, resolving conflicts before they happen, coordinating across timezones, and ensuring every meeting has a clear purpose, a preparation, and a follow-up.

📫
Inbox Management and Correspondence

Triaging, drafting, sending, and tracking. Nothing important gets buried. Nothing falls through. You see only what genuinely requires your attention.

🔍
Research, Briefing and Documentation

Finding the right information, synthesising it clearly, and delivering it in a format you can act on in under two minutes. SOPs, briefing documents, and records built to last.

🤝
Client and Stakeholder Relations

Managing relationships, handling difficult situations with professionalism, and representing you in every communication as though the relationship depends on it. Because it does.

⚙
Administrative Systems and Process Management

Building the structures, tools, and processes that make an operation run without constant supervision. From file management to workflow design, the back end is handled.

How I Work

What working with me actually looks like.

01
Week One: I Learn Before I Change

I spend the first week understanding your world: how you communicate, what you prioritise, who matters most to the business, and what has not worked before. Then I build accordingly.

02
Daily: You Always Know Where Things Stand

Every morning you receive a short briefing covering what is on the calendar, what needs your attention, and what I am handling. You never have to chase me to find out where something stands.

03
Under Pressure: I Stay Calm

When unexpected situations arise, I am the person who stays calm, thinks clearly, and handles it before it becomes your problem. I flag risks early, communicate immediately, and never disappear when things get difficult.

04
Always: Discretion Without Negotiation

What happens in your business stays in your business. Sensitive information, personal matters, financial details: I treat everything with the kind of confidentiality that has to be absolute to mean anything at all.

Experience

Where the work was done.

Personal Assistant
LinkedIntoFam Brand
January 2025 to February 2026 · Remote

Managed the executive inbox end to end, built a filter and labelling system that surfaced priority messages instantly, and coordinated all scheduling across multiple timezones including pre-meeting briefings and post-meeting action tracking.

Cut inbox response backlog by 30%
Every action item tracked to completion
Zero missed follow-ups across the engagement
Personal and Administrative Assistant
Ace Repairs and Accessories
2022 to 2024 · Lagos, Nigeria

Served as right hand to management across scheduling, correspondence, and full front-desk operations simultaneously with zero service gaps. Built and maintained all customer communication systems and filing infrastructure.

Zero double-bookings across two full years
100+ monthly records retrievable in under 2 minutes
Customer response times improved through proactive tracking
Administrative Assistant
ZenithStar Energy Services
2021 to 2022 · Lagos, Nigeria

Coordinated all departmental meetings including scheduling, agenda drafting, attendance tracking, and post-meeting report distribution. Maintained directories and filing systems that became the daily operational backbone for internal communication.

Reduced missed internal deadlines by 10%
Built cross-department task tracking log reviewed weekly
Filing system used as daily operational reference
Online Volunteer Coordinator
NGO Community Support
Volunteer · Remote

Coordinated volunteer activities across a fully remote NGO, managed communications between team members and beneficiaries, and maintained organisational records with no physical office structure.

Kept coordination consistent across locations
Reduced communication gaps through proactive follow-up
Maintained reliable beneficiary coverage without central office
Working Style

What you can expect working with me.

Organised from day one.

I do not wait to be reminded. I keep track of tasks, follow up consistently, and make sure important work gets finished. If something is on my plate, it is being handled. You will not need to check.

Clear communication, always.

You will know what is done, what is pending, and what needs your attention without having to ask. I give unprompted updates, flag issues early, and never go quiet when things get complicated.

Reliable with confidential work.

I handle calendars, emails, documents, and sensitive information professionally and discreetly. What belongs to the business stays in the business. This is not negotiable and not something I need to be reminded of.

Adaptable to how you work.

I do not come in and immediately change everything. I learn your systems, your preferences, and your rhythm first. Then I make myself useful in a way that fits how you actually operate, not how I think you should.

Certifications

Formally trained. Continuously learning.

🎓
Administrative Support
Alison
2023
🎓
High-Pressure Call Handling and Procedural Communication
LinkedIn Learning
2024
🎓
Customer Service Foundations
Coursera
2024
🎓
Remote Work and Virtual Assistance Essentials
LinkedIn Learning
2024
🎓
IT Support Training
Digital Witch
2025
Case Studies

Real problems. Real solutions.

Customer Communication · Admin
Bringing Order to a Chaotic Multi-Channel Operation

Ace Repairs was losing track of customer inquiries arriving from every direction at once. Here is how that changed.

Read case study →
Remote Operations · Executive Support
Keeping a Remote Operation Running Without Supervision

LinkedIntoFam needed consistent administrative support across a fully remote environment with minimal oversight.

Read case study →
Coordination · NGO
Coordinating Volunteers Across an Online NGO

Managing people who give their time freely, remotely, with no formal office structure requires a specific kind of organisation.

Read case study →
Event Support · Logistics
End-to-End Coordination for a Community Event

Events have no margin for disorganisation on the day. Here is how every moving part stayed aligned from planning through to delivery.

Read case study →
Work Samples

Proof, not promises.

These are not descriptions of what I can do. They are demonstrations of how I think and how I work. Each sample reflects a real scenario handled with real judgment.

Communication
Professional Email Collection

Five real-scenario emails showing range, tone control, and the ability to represent an executive professionally across every common situation.

Inbox Management
Inbox Triage and Risk Flagging

A seven-email inbox scenario prioritised, risk-flagged, and actioned. Showing how the right things get handled before the wrong ones become problems.

Research and Briefing
Executive Meeting Brief

A fully prepared one-page briefing document for a fictional executive meeting. Everything the boss needs to know. Nothing they do not.

Documentation
Standard Operating Procedure

A complete SOP for scheduling an external meeting, written clearly enough that anyone could follow it and arrive at the right result.

Stakeholder Management
Difficult Stakeholder Responses

Two scenarios showing how to handle a difficult client and decline a request professionally. Composure, judgment, and relationship protection under pressure.

Tools and Skills

What I work with.

Gmail and Outlook
Labels, filters, templates, scheduling, triage systems
Google Calendar
Scheduling, timezone management, conflict resolution
Notion
SOPs, contact databases, stakeholder maps, operational wikis
Google Drive and Docs
File systems, briefing documents, shared workspaces
Trello and Asana
Task tracking, project boards, deadline management
Slack and Teams
Internal communication, channel management, briefings
Zoom and Google Meet
Meeting setup, host management, Otter.ai integration
Otter.ai
Meeting transcription, summary generation, action items
Canva
Professional documents, presentations, branded materials
HubSpot and Freshdesk
CRM management, client records, support coordination
Microsoft Office
Word, Excel, PowerPoint for documentation and reporting
Calendly
Automated scheduling, availability management
FAQ

Questions clients always ask.

Do you work with clients outside Nigeria? +
Yes. I actively seek international remote clients and have experience working across timezones. I am also available for onsite and hybrid roles in Lagos.
What are your working hours? +
I work WAT (UTC+1) business hours, 8am to 6pm Monday to Friday. For UK clients this is a full overlap. For US East Coast clients there is a morning overlap. I am open to discussing adjusted hours for the right role.
How do we communicate day to day? +
I adapt to whatever tools you use: Slack, email, WhatsApp, Teams, or any platform you prefer. You will receive a daily morning briefing so you always know what is happening without having to ask.
What happens if something urgent comes up outside working hours? +
We agree upfront on what counts as urgent and how to reach me in those situations. If something genuinely cannot wait, I am reachable.
How quickly can you start? +
I am available to start immediately. I typically spend the first week in observation mode, learning your systems, voice, and priorities before making any changes. By week two I am fully operational.
Do you sign NDAs or confidentiality agreements? +
Absolutely. Discretion is fundamental to this work. I am comfortable signing NDAs and treat all client information as confidential as a matter of professional standard, not merely contractual obligation.
Contact

Let us talk about what you need.

Remote. Available. Ready from day one.

All enquiries responded to within 24 hours.

cokerfolu@gmail.com LinkedIn Profile Download CV